Privacy Policy

This privacy policy describes how Avrora B.V. collects, uses and protects your personal data when you use our marketplace.

Last updated: 2026-04-14

Versie 1.0

1

What data we collect

We collect: name, email address, phone number, address details, KvK number (optional), profile photo, reviews, chat messages, payment data and usage data.

2

Why we collect your data

Your data is used for: providing our services, communication between users, payment processing, fraud and abuse prevention, improving our services and legal obligations.

3

Data retention

Financial data is retained for 7 years in accordance with tax legislation. Other personal data is retained until you delete your account or submit a deletion request.

4

Third parties

We share data with: Mollie (payment processing), SendGrid (email notifications), PDOK (postcode service), DeepL SE (translation) and Matomo (analytics). These parties process data exclusively on our behalf.

5

Your rights

Under the GDPR you have the right to: access, rectification, erasure, restriction of processing, portability and objection. Contact our DPO at [email protected].

6

Cookies

We use essential cookies for website functionality. Optional analytics cookies are only placed with your consent.

7

Contact DPO

For privacy questions, please contact our Data Protection Officer at [email protected].

Your rights

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

Data Protection Officer

For questions about your privacy rights or to submit a request, please contact our Data Protection Officer.

[email protected]

AVRORA B.V. — KvK 99973642 — www.avrora.nl

Versie 1.0 — 2026-04-14